Are you offering video sessions?

Yes, due to the COVID-19 pandemic I am currently conducting sessions exclusively through video/telehealth. You do not need to download any special software and the video platform is HIPAA compliant to protect your confidentiality. You will fill out some paperwork online before we meet.

What can I expect in the first session?

In the first session we will discuss the paperwork you filled out, policies you read, and any questions you may have. Once we've got the paperwork out of the way, we can begin to discuss what brings you into therapy. The first session is mostly information gathering, so you can expect sessions after that to look a little different.

How long are sessions?

Sessions are 50 minutes. Longer sessions are available for couples and families but timing/payment must be worked out ahead of time. Insurance does not cover the extra session time, so out of pocket payment must be arranged.

How often should I come to therapy?

I recommend people start with weekly sessions if possible, in order to gain momentum. As we make progress, we may decide to space out your sessions more. However if weekly sessions won't work with your schedule, we can work something out.

Yes. Currently I am only licensed in Illinois so I can only see Illinois clients through telehealth.

Do you accept insurance?

Yes, I accept Blue Cross Blue Shield PPO and Blue Choice plans. If your insurance is through a different company, you may be able to use your out of network benefits. I can provide you with an itemized bill to submit to your insurance for partial reimbursement.

What are the payment options?

Usually I accept cash, check, or credit card. Due to therapy currently being conducted online, I am only accepting credit cards.

Do you offer a sliding scale?

Yes, I offer an income-based sliding scale for self-pay clients in financial need. A W2 (or other financial form) must be provided to prove annual income.

Are you a Christian Counselor?

A Christian Counselor is a very specific thing, and I am not that. However, I do strive to create a place where people can explore the joy, pain, or confusion tied to their faith or religious background (whatever that may be). I understand that faith is very important to many people, and I believe that we should be able to bring what's important to us into counseling.

What does LMFT mean?

LMFT stands for Licensed Marriage and Family Therapist. I was trained as a Couple and Family Therapist, which means I was trained to think systemically and relationally. Where other therapists may see the problem as existing within an individual, I see the problem as existing within a relational system. This means I'm most concerned with "the space in-between" people.

Does it matter what state I'm in if we're doing telehealth?

© 2016 by Amanda Hofbauer

Tel: 312-857-6270

Amanda Hofbauer, MA, LMFT

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