Reclaim Therapy
Amanda Hofbauer, MA, LMFT
Are you offering video sessions?
Yes, due to the COVID-19 pandemic I am currently conducting sessions exclusively through video/telehealth. You do not need to download any special software and the video platform is HIPAA compliant to protect your confidentiality. You will fill out some paperwork online before we meet.
Does it matter what state I'm in if we're doing telehealth?
Yes. Currently I can see Illinois and Colorado residents through telehealth.
What can I expect in the first session?
In the first session we will discuss the paperwork you filled out, policies you read, and any questions you may have. Once we've got the paperwork out of the way, we can begin to discuss what brings you into therapy. The first session is mostly information gathering, so you can expect sessions after that to look a little different.
How long are sessions?
Sessions are 50 minutes. Longer sessions are available for couples and families but timing/payment must be worked out ahead of time. Insurance does not cover the extra session time, so out of pocket payment must be arranged.
How often should I come to therapy?
I recommend people start with weekly sessions if possible, in order to gain momentum. As we make progress, we may decide to space out your sessions more. However if weekly sessions won't work with your schedule, we can work something out.
Do you accept insurance?
Yes, I accept Blue Cross Blue Shield PPO and Blue Choice plans in Illinois. If your insurance is through a different company, you may be able to use your out of network benefits. I can provide you with an itemized bill to submit to your insurance for partial reimbursement. I am not currently in-network with CO insurance plans.
What are the payment options?
Usually I accept cash, check, or credit card. Due to therapy currently being conducted online, I am only accepting credit cards.
Do you offer a sliding scale?
Yes, I offer an income-based sliding scale for self-pay clients in financial need. A W2 (or other financial form) must be provided to prove annual income.
Are you a Christian Counselor?
A Christian Counselor is a very specific thing, and I am not that. However, I do strive to create a place where people can explore the joy, pain, or confusion tied to their faith or religious background (whatever that may be). I understand that faith is very important to many people, and I believe that we should be able to bring what's important to us into counseling.
What does LMFT mean?
LMFT stands for Licensed Marriage and Family Therapist. I was trained as a Couple and Family Therapist, which means I was trained to think systemically and relationally. Where other therapists may see the problem as existing within an individual, I see the problem as existing within a relational system. This means I'm most concerned with "the space in-between" people.
STANDARD NOTICE
“Right to Receive a Good Faith Estimate of Expected Charges” Under the No Surprises Act
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
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You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
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Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your health care provider, and any other provider you choose for a Good Faith Estimate before you schedule an item or service.
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If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
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Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises